Flutter 1.3 - Just Released

Hey Folks,

Some of you may have noticed a little update from us on your iPhone today. For those of you that missed it, Flutter 1.3 was release earlier this morning resolving the image duplication in the Camera Roll issue.

So if you haven't already, please do give it a go! Your feedback is VERY much appreciated. And keep an eye out for updates. I don't want to spoil anything but we may have something pretty neat on the horizon.

Thank you for using Flutter!
-Lex

Flutter in the News!

We Fixed It!

You spoke.  We heard you.

Today there were several fixes made to our system that will greatly enhance your Flutter experience.  Many of you reported a few kinks that our team, with your help, was finally able to iron out.

• Not getting your password?  Not a problem anymore.
  
• Messages not being delivered?  Not a problem!
  
• Can't login?  No way!
  

So please, everyone, go ahead and give it another go!

Now, many of you have  an issue with duplicate accounts.  If you still cannot seem to login or get your password, then e-mail support@flutterpic.com and request that we clear your account so that you can start fresh!

Thank you for your patience, everyone!  And thank you so much for using Flutter!  

- Lex

Password 101

If you've gotten extremely excited to use Flutter and suddenly realize that you can't because your password never arrived, this blog entry is SPECIFICALLY for you.

Many of you have had problems getting your password from our system.  Unfortunately, many more of you than we'd like to admit so I thought this entry would prove to be beneficial to most of you.

FIRST THING'S FIRST

During registration, check to make sure you have selected the correct country.  If you've selected the correct country, you can enter your number in any of the following formats:

• Local (eg 071234567 if you're in the UK)
• International (eg 4471234567 if you're in the UK)
• International + (eg +4471234567 if you're in the UK)
  
• International 00 (eg 004471234567 if you're in the UK)

NOTE: Your contacts can be in any of the above formats as well.

If your country does not happen to be displayed in the drop-down menu, select "Other".  It is very important that you select "Other" and not the country that is nearest to you.  If you select "Other" you must enter your number in any of the following formats:

• International (eg 338123456 if you're in France)
• International + (eg +338123456 if you're in France)
• International 00 (eg 00338123456 if you're in France)

NOTE: Your contacts must be in any of the above formats as well.

If you've done this correctly, your password should arrive to your iPhone within 10 minutes.  If by 10 minutes the password has not arrived, then something has gone wrong.  Many of you attempt to create a new account but this will only cause future complications because you will have duplicate accounts.  Using the "Resend Password" feature within the application is the best method and will usually resolve this.  Just make sure that BEFORE you use the "Resend Password" feature that your phone number is NOT blank in your Flutter Settings.  To check this, go to "Settings" on your iPhone and scroll down to "Flutter".

NICE TRY WISE GUY, BUT IT STILL DOESN'T WORK!

Okay, okay -- Nobody's perfect.  No need for hostility!

Admittedly, there are still a few kinks in our system regarding the handling of all international number formats.  We've nailed most, but there are still a few tricky ones that have slipped through our fingers.  If you've tried everything above and nothing seems to work, then it's necessary to e-mail support at flutterpic.com with your Mobile Number and we'll personally deliver your password to you while error checking our system.

The more you all report a "kink" in our system (eg. Trying everything above and STILL not getting a password!), the quicker we can iron them all out!

Here's to passwords for everyone!  And thank you for using Flutter!

-Lex

   

Flutter 1.01 is Here!

You've all patiently awaited the new Flutter 1.01 release and it's finally available for download on the iTunes AppStore with new fixes and fun new bells and whistles.  If you weren't alerted by your iPhone already, simply search for Flutter on the AppStore and upgrade right away!  It's that simple.

As a perk for trying out our first round of Flutter, everyone who downloaded Flutter 1.0 before October 13th will upgrade to 1.01 for free.  For everyone else, there is just a small 1x purchase fee to download the application.  After that, picture messaging from then onward is UNLIMITED and FREE to send.

This version works all over the globe, so please tell your friends and start Fluttering!

Thank you for using Flutter!

-Lex

WHAT'S NEW IN 1.01:

• FIXED SMS password, sign-up and login issues for users outside North America
• FIXED picture messages not going through in certain regions
• FIXED crashing issues with over 300 contacts
• FIXED error sending messages to numbers in local format
• FIXED issue of random location message popping up
• NEW! Faster and stable contact list
• NEW! Contact list divided by alphabet - behaves like the native contact list
• NEW! Added Search to contact list
• NEW! Pictures saved on Flutter will be stored to the Camera Roll

Flutter in the Media

A bit late posting this, but here's the first round-up of some awesome press coverage Flutter got around the world:

San Francisco Chronicle
Front-page of business section: “JuiceCaster is doing what Apple didn't. It's giving iPhone 3G users some picture-messaging love.”

Macworld
Flutter to Help iPhone users get the picture
"In addition, Flutter users can geo-tag any picture they send, taking advantage of the GPS functionality built into the latest iPhones. When you tag a photo with your location, Flutter adds a link to the message that lets recipients see where you are on the built-in Maps application."

Stuff Magazine
Photo messaging finally comes to the iPhone
“Flutter, which you can nab now from the App Store, lets you fire off snaps to your mates, MMS–style, meaning you no longer have to bleat about the iPhone ‘not being fully featured’ (ignoring the copy and paste issue, natch).”

GigaOm
iPhone gets MMS
"For all its forward-thinking feature goodness, the iPhone is missing a lot of things that we’ve all come to expect from modern cellphones. On Monday JuiceCaster will plug one of those holes ..."

Mashable
JuiceCaster brings MMS to the iPhone with Flutter
"... [a] function that has generally eluded iPhone users, often to their irritation, given the power that is packed into the slim, multi-touch device, is the very basic and nearly universal MMS, or multimedia messaging."

Mobile Crunch
Flutter: It's MMS for the iPhone ... sort of
“Juice Wireless, the folks behind JuiceCaster, have a different vision for the future - one where MMS functionality is provided for all. Even iPhone users.”

Killer Startups
MMS for the iPhone
“The folks from JuiceCaster have just become our office’s favorite iPhone app manufacturers.”

BoyGeniusReport
JuiceCaster tries to fill iPhone MMS gap with Flutter
“First off, we have to say that we’re pretty impressed that Apple even let this application through to the App Store. Whatever the case may be, rejoice iPhone owners as you can finally [sort of] have some MMS love on your handsets without the need to jailbreak.”

Wireless Week
iPhones get Flutter
“The iPhone can do lots of things really well. However, sending pictures is not one of them. Social networking company JuiceCaster has developed an app that will help out the Big Apple.”

Unwired Review
iPhone gets MMS picture messaging with Flutter
“A long-awaited feature for the iPhone has finally been added thanks to a third-party app. No, we’re not talking about copy-paste here yet, but we’ll get there. For now, feast your eyes (and fingers) on Flutter, a free iPhone app that lets users send photos directly to their contacts the way MMS works."

Mobile Magazine
iPhone finally gets MMS, thanks to JuiceCaster
"As amazing and popular as the iPhone 3G may be, it's seriously lacking in one very critical department and that's in multimedia messaging. Where's the MMS, Apple? Well, it seems that we can now turn to a third party for that area of functionality. JuiceCaster has tossed the Flutter application into the Apple App Store to satiate your desire for MMS on the iPhone."

International Beta testers required for Flutter 1.0.1

Flutter 1.0.1 is ready. Won't spoil the surprises but some of your feedback is already incorporated! This release mainly fixes issues faced by international users: e.g. cannot login, cannot send picture messages, must change contacts info to international country code format etc.

So, if you're OUTSIDE NORTH AMERICA and have had issues like the ones mentioned above, then please do the following:

1. Start iTunes on your computer
2. Click on your iPhone under DEVICES
3. Click your mouse into the words "Serial Number" in the middle of the screen
4. "Serial Number" will turn into "IDENTIFIER" and some long gibber-ish code
5. Do a screen grab and save the image file
6. Email support at flutterpic dot com with the image attachment, your country, your carrier/operator, and registered mobile number
7. Make sure the email subject says "INTERNATIONAL BETA 1.0.1"

Thanks folks!

Email to international users

Email from Lex to our international (outside North America) users:

Hello Friends:

Thank you for downloading Flutter! You are getting this email because our database shows that you live outside of North America and some of our users outside of North America have had trouble getting their passwords.

So, if you are not having trouble or you actually are in North America, please don't read any more of this email. Just go back to enjoying Flutter!

If you have had issues, we apologize. However, to get back on track the following few steps are very simple:

1. Delete Flutter from your iPhone and re-download it from iTunes. Don't worry, it's still free!

2. Sign-up for Flutter but just be SURE to use the international
dialing code format (e.g. 0044 or +44 if you're in the UK) when you login or register. And that is it. You'll get your password and be good to go.

Of course, our team is constantly responding to questions and concerns that you may have. We have an update coming soon, so your suggestions are greatly appreciated.

Please check out http://getsatisfaction.com/flutter/
to speak directly to one of us, and check out http://www.flutterpic.com for any frequently asked questions.

We'll respond as quickly as humanly possible. Thanks again for your continued support!

Kind Regards,

Lex
The Flutter Team

Outside North America and you can't send messages?

Right now, this is a known issue with some carriers (operators) around the world. It seems that they don't allow image uploads on certain ports. We're investigating this currently and suggest the following:

1. Turn data off
2. Turn Wi-Fi on
3. Make sure you're connected to Wi-Fi
4. Try sending the message

If you managed to send successfully via Wi-Fi, there your carrier is blocking uploads via a 3G or 2.5G data connection. Please contact us with your carrier/operator, country and phone number - we will investigate and get back to you.

False alarm ...

I'd like to apologize to you on behalf of Blogger, for temporarily branding this blog a 'spam blog'. So much for our future in the hands of fuzzy logic.