Tuesday, October 28, 2008

Password 101

If you've gotten extremely excited to use Flutter and suddenly realize that you can't because your password never arrived, this blog entry is SPECIFICALLY for you.

Many of you have had problems getting your password from our system.  Unfortunately, many more of you than we'd like to admit so I thought this entry would prove to be beneficial to most of you.

During registration, check to make sure you have selected the correct country.  If you've selected the correct country, you can enter your number in any of the following formats:

  • Local (eg 071234567 if you're in the UK)
  • International (eg 4471234567 if you're in the UK)
  • International + (eg +4471234567 if you're in the UK)
  • International 00 (eg 004471234567 if you're in the UK)
NOTE: Your contacts can be in any of the above formats as well.

If your country does not happen to be displayed in the drop-down menu, select "Other".  It is very important that you select "Other" and not the country that is nearest to you.  If you select "Other" you must enter your number in any of the following formats:
  • International (eg 338123456 if you're in France)
  • International + (eg +338123456 if you're in France)
  • International 00 (eg 00338123456 if you're in France)
NOTE: Your contacts must be in any of the above formats as well.

If you've done this correctly, your password should arrive to your iPhone within 10 minutes.  If by 10 minutes the password has not arrived, then something has gone wrong.  Many of you attempt to create a new account but this will only cause future complications because you will have duplicate accounts.  Using the "Resend Password" feature within the application is the best method and will usually resolve this.  Just make sure that BEFORE you use the "Resend Password" feature that your phone number is NOT blank in your Flutter Settings.  To check this, go to "Settings" on your iPhone and scroll down to "Flutter".

Okay, okay -- Nobody's perfect.  No need for hostility!

Admittedly, there are still a few kinks in our system regarding the handling of all international number formats.  We've nailed most, but there are still a few tricky ones that have slipped through our fingers.  If you've tried everything above and nothing seems to work, then it's necessary to e-mail support at flutterpic.com with your Mobile Number and we'll personally deliver your password to you while error checking our system.

The more you all report a "kink" in our system (eg. Trying everything above and STILL not getting a password!), the quicker we can iron them all out!

Here's to passwords for everyone!  And thank you for using Flutter!



Friday, October 17, 2008

Flutter 1.01 is Here!

You've all patiently awaited the new Flutter 1.01 release and it's finally available for download on the iTunes AppStore with new fixes and fun new bells and whistles.  If you weren't alerted by your iPhone already, simply search for Flutter on the AppStore and upgrade right away!  It's that simple.

As a perk for trying out our first round of Flutter, everyone who downloaded Flutter 1.0 before October 13th will upgrade to 1.01 for free.  For everyone else, there is just a small 1x purchase fee to download the application.  After that, picture messaging from then onward is UNLIMITED and FREE to send.

This version works all over the globe, so please tell your friends and start Fluttering!

Thank you for using Flutter!

  • FIXED SMS password, sign-up and login issues for users outside North America
  • FIXED picture messages not going through in certain regions
  • FIXED crashing issues with over 300 contacts
  • FIXED error sending messages to numbers in local format
  • FIXED issue of random location message popping up
  • NEW! Faster and stable contact list
  • NEW! Contact list divided by alphabet - behaves like the native contact list
  • NEW! Added Search to contact list
  • NEW! Pictures saved on Flutter will be stored to the Camera Roll