Tuesday, September 16, 2008

Email to international users

Email from Lex to our international (outside North America) users:

Hello Friends:

Thank you for downloading Flutter! You are getting this email because our database shows that you live outside of North America and some of our users outside of North America have had trouble getting their passwords.

So, if you are not having trouble or you actually are in North America, please don't read any more of this email. Just go back to enjoying Flutter!

If you have had issues, we apologize. However, to get back on track the following few steps are very simple:

1. Delete Flutter from your iPhone and re-download it from iTunes. Don't worry, it's still free!

2. Sign-up for Flutter but just be SURE to use the international
dialing code format (e.g. 0044 or +44 if you're in the UK) when you login or register. And that is it. You'll get your password and be good to go.

Of course, our team is constantly responding to questions and concerns that you may have. We have an update coming soon, so your suggestions are greatly appreciated.

Please check out http://getsatisfaction.com/flutter/
to speak directly to one of us, and check out
http://www.flutterpic.com for any frequently asked questions.

We'll respond as quickly as humanly possible. Thanks again for your continued support!

Kind Regards,

Lex
The Flutter Team

No comments: